Shipping policy

At Autlen, we are committed to delivering your orders quickly and securely within the United States.

πŸ“¦ Shipping Availability

  • We currently ship only within the United States

  • We do not offer international shipping at this time

⏱️ Order Processing Time

  • Orders are processed within 2–3 business days (Mon-Fri)

  • Orders placed after 6:00 PM (EST) will be processed the next business day

  • Orders are not processed on weekends or public holidays

πŸš› Delivery Time

  • Shipping time: 3-5 business days (Mon-Fri).

  • Total delivery time: 5-8 business days (Mon-Fri).

Delivery times may vary depending on your location and courier service.

🚚 Shipping Partners

We ship orders using reliable carriers such as:

  • USPS

  • FedEx

  • DHL

πŸ’° Shipping Cost

  • We offer FREE shipping on all orders within the United States

πŸ“ Order Tracking

  • Once your order is shipped, you will receive a tracking number via email

  • You can track your shipment using the provided link

⚠️ Shipping Delays

While we aim to deliver on time, delays may occur due to:

  • Weather conditions

  • Carrier delays

  • High demand periods

We appreciate your patience in such situations.

❌ Incorrect Shipping Address

  • Please double-check your shipping details before placing an order

  • We are not responsible for orders delivered to incorrect addresses provided by the customer

πŸ“¦ Lost or Stolen Packages

  • If your package is lost or stolen, please contact us immediately

  • We will assist you in working with the shipping carrier to resolve the issue

πŸ“§ Contact Us

If you have any shipping-related questions:

    Shop Name: Autlen

    Support Email:Β support@autlen.com

    Phone Number: +19177242787

    Address: 1209 MOUNTAIN ROAD PL NE ,ALBUQUERQUE, NM 87110, USA

    Opening hours

      • Mon-Fri: 8AM - 6PM
      • Sat-Sun: Closed